Refund Policy

We strive to ensure you are completely satisfied with your purchase. If there is a problem, we’re here to help.

  • If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.

  • Provide your order number and clear photos of the issue when reaching out.

  • We will arrange a replacement or issue a refund if the problem is verified.

  • Please note: Due to hygiene and safety reasons, we cannot accept returns or exchanges on opened, used, or personal-care items unless they are faulty.

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